Software, DVDs, videos and audio CDs that are reported defective within 30 days of receipt, will be replaced - or refunded if no longer available and an exchange is not desired. We will issue a return postage only if the return is a result of our error.No other products are returnable if opened - unopened software, cds, videos and dvds are returnable within 30 days. If you receive any product that was sent in error – not ordered by you – we will send a prepaid and addressed envelope or box for its return.
For all returns and exchanges, please obtain a return authorization number from World of Reading and then return the product and original packing slip or invoice together with your return. Send to:
World of Reading, Ltd.
Attn: RETURN DEPT.
1119 Bonview Lane NE
Atlanta, GA 30324-2903
When packing items, they should be padded to ensure protection. Please note that returns must be packed well and received in non-damaged condition in order to receive a full credit. If damaged, we will only be able to issue a partial credit as we will need to discount the price for resale.
We recommend using a trackable shipping method to ensure that your merchandise is received by us.
If you paid by credit card, please allow one billing cycle for the credit to appear on your card. If you paid by check or money order, we must allow time for the check to have cleared before issuing a refund , which will then be mailed to you. We'll notify you via e-mail of your refund once we've received and processed the returned item.