Basic Oxford Picture Dictionary Workbook by Jayme Adelson-Goldstein, Fiona Armstrong and Norma Shapiro. This workbook provides reading and writing exercises for the Dictionary and an answer key. Paperback, 104 pages.
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Software, DVDs, videos and audio CDs that are reported defective within 30 days of receipt, will be replaced - or refunded if no longer available and an exchange is not desired. We will issue a return postage only if the return is a result of our error.No other products are returnable if opened - unopened software, cds, videos and dvds are returnable within 30 days. If you receive any product that was sent in error – not ordered by you – we will send a prepaid and addressed envelope or box for its return.
For all returns and exchanges, please obtain a return authorization number from World of Reading and then return the product and original packing slip or invoice together with your return. Send to:
World of Reading, Ltd.
Attn: RETURN DEPT. 1119 Bonview Lane NE Atlanta, GA 30324-2903
When packing items, they should be padded to ensure protection. Please note that returns must be packed well and received in non-damaged condition in order to receive a full credit. If damaged, we will only be able to issue a partial credit as we will need to discount the price for resale.
We recommend using a trackable shipping method to ensure that your merchandise is received by us.
If you paid by credit card, please allow one billing cycle for the credit to appear on your card. If you paid by check or money order, we must allow time for the check to have cleared before issuing a refund , which will then be mailed to you. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Are you open during the pandemic?
YES – we have never stopped shipping.
How soon will I get my order?
We ship within 24 hours – if we are out of stock, we will email you and ask if it is all right to back-order, or if you prefer to substitute or cancel the order. Ground orders within the U.S. should arrive in 2-4 days, depending on your location.
Do you ship internationally?
Yes. By airmail (slower but less expensive, not as trackable) and by Fedex (much faster and trackable, but also more expensive).
What methods of payment do you accept - do you accept purchase orders from schools and universities?
Yes, schools and universities within the U.S. can order on net 30 terms with a purchase order. Otherwise, we accept all major credit cards, Apple Pay, Paypal. We accept checks or money orders in U.S. dollars payable at a U.S. bank.
Where can I get a W-9 form?
Click HERE to access our W-9 - this one is dated May 1, 2020 - we will update it periodically, but if you need one dated today, just email us at firstname.lastname@example.org and we will email you an updated W-9.
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Do you offer discounts for class sets of books or games?
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What is your mailing address?
World of Reading, Ltd.
P.O. Box 13092
Atlanta, GA 30324-0092
Do you have free samples?
As a distributor, we pay for all the products you see listed. However, schools considering a textbook for adoption may request an evaluation copy of the textbook and workbook.
What hours are you available by phone and by online chat?
Our hours are normally Monday – Friday – 8 am to 5 pm by phone and 10 pm by online chat. Saturday and Sunday we are available by live chat from 9 am to 10 pm – Eastern time. You will NOT be directed to a call center with our live chat – you will communicate with Cindy Tracy.
What is your return policy?
Books may be returned within 30 days if in a clean and saleable condition. Defective cds, dvds and cd-roms will be replaced within 30 days of receipt.
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If you did not see the answer to your question on this page, please email us at firstname.lastname@example.org or call 800-729-3703 during business hours or use our online chat and we will respond to you personally.
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